Summary: We collect your contact information to provide our services and communicate with you. We do not sell or share your data for marketing. You can opt out of SMS messages at any time by replying STOP.
SMS Communications & Consent
By providing your phone number to True Shine Exteriors, you agree to receive SMS (text) messages related to inquiries, quotes, scheduling, service updates, and occasional promotional offers.
✅ Consent is not a condition of purchase. You are never required to consent to SMS communications in order to receive services from True Shine Exteriors.
Message frequency may vary depending on the nature of your inquiry or service. Message and data rates may apply depending on your mobile carrier and plan.
Opt-In Methods
You may opt in to receive SMS communications from True Shine Exteriors through any of the following channels:
You may also opt in by texting a keyword after viewing our disclosure. Available opt-in keywords:
| Keyword | Purpose |
|---|---|
| CLEAN | Opt in to receive cleaning service updates and promotional offers |
| AGENT | Connect with a True Shine team member for estimates or scheduling |
Opt-Out Instructions
You may opt out of SMS messages from True Shine Exteriors at any time.
📵 Reply STOP to any SMS message to immediately unsubscribe from all future messages.
📲 Reply START at any time to opt back in and resume receiving messages.
Upon receiving your STOP request, we will send one final confirmation message and you will receive no further SMS communications unless you choose to opt back in.
Help & Support
If you need assistance with SMS messaging or have questions about your preferences, you have two options:
Reply HELP to any message for assistance, or contact us directly at:
📞 Phone: (479) 544-5996
🌐 Website: trueshinenwa.com
📍 Service Area: Northwest Arkansas
Data Collection & Usage
We collect the following information when you contact us or use our services:
This information is used exclusively to:
• Deliver and coordinate exterior cleaning services
• Respond to your inquiries and provide estimates
• Schedule and confirm service appointments
• Send service updates and follow-ups
• Improve our customer experience
🛡️ We do not sell or share your personal data with third parties for marketing purposes. Your information is used only to serve you as a customer of True Shine Exteriors.
Data Security
True Shine Exteriors implements reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us promptly if you have any concerns about the security of your information.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our services or SMS communications after any changes constitutes your acceptance of the updated policy.
📬 If you have questions about this Privacy Policy or how we handle your information, please call us at (479) 544-5996 or visit our contact page.